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Policies
Our customers are very important to us and we appreciate your business. If your question has not been answered below, please feel free to contact us and we will respond promptly! Ordering Information TOP
For your convenience, Crystal Allure accepts all major credit cards through two payment methods: PayPal and Google Checkout.
You do not need a PayPal account in order to purchase from the Crystal Allure Jewelry website.
We utilize these payment methods to process your online orders and to make your shopping experience with Crystal Allure Jewelry safe and easy. PayPal will handle the encryption of your financial information to protect your identity, safeguard against hacking, and prevent fraudulent activity. Shipping and Handling TOP
For U.S. purchases, all jewelry orders are shipped via USPS Priority Mail, with delivery confirmation, for a flat rate of $6.00. Please allow 2-3 business days for transit time*.
For International purchases, we do ship to Canada for a flat rate of $12.00 and the United Kingdom for a flat rate of $14.00. We ship your package USPS Priority Mail. Please allow an additional 6-10 business days for transit time*.
International customers: The above listed flat shipping rates do not include customs/VAT charges (which Crystal Allure Designs does not cover).
*All available jewelry pieces will be shipped within 1-4 business days of payment confirmation.
If you need overnight shipping or wish to add insurance on your order, please feel free to contact us for pricing (prior to placing your order).
Sales Tax is applicable only to New York State residents. Gift Recipients, Wrapping Services & Gift Certificates TOP
If your order is a gift to someone, please include the recipient's mailing address in the "ship to" section at checkout. Feel free to provide a gift message in the comments box.
Complimentary gift-wrapping is included for all items for an elegant presentation.
Gift Certificates are available. If you would like to give the perfect Crystal Allure Jewelry gift to someone special, but don't know what she would like, a Crystal Allure GC makes the perfect present. Available in amounts of $25, $50, $75 or $100. Gift Certificates are sent by email. Return, Exchange & Repair Policy TOP
All sales of custom, closeout, clearance, specials and sale merchandise are final.
Items may be returned in their original and unused condition for store credit (less shipping), within 7 days of receipt. Please contact us for a Return Merchandise Authorization (RMA) and instructions on where to ship your return. All returns must be accompanied by the original receipt and original packaging.
It is strongly advised that you ship all merchandise pre-paid and insured (Crystal Allure Handcrafted Beaded Jewelry is not responsible for lost or damaged packages). FREE Jewelry TOP
If you would like to see Crystal Allure Handcrafted Beaded Jewelry in one of your favorite stores or boutiques, simply contact us with the store name, address, phone #, and contact person's name. If they place an order with us, you will be given a special 30% off coupon code. Printed Catalog TOP
We continually strive to keep our designer beaded jewelry and gifts -fresh, functional and appealing for the most unique designs. As a result, much of our line is one-of-a-kind or very limited in quantity. For this reason, we do not have a paper catalog as it would be out of date well before it reached you in the mail.
Rest assured, our website serves as our most up to date online jewelry catalog and new jewelry is added almost daily. Custom Orders TOP
We would love to design a custom beaded jewelry piece for you. If you are interested in placing a custom order, contact us to begin the process of creating your special piece of jewelry. A 50% deposit is required on all custom orders, prior to starting any work.
For the few pieces in our collection that do not have a coordinating piece listed, as long as we still have matching beads in stock, we can certainly create a matching bracelet, earrings or necklace for you. Just contact us with your inquiry. Wholesale TOP
For wholesale inquiries please email me: stephanie [at] crystalallure [dot] com Privacy Policy TOP
Your privacy is important to us. All information collected on CrystalAllure.com is kept confidential and will not be shared or sold in anyway, for any reason.
Our shopping cart utilizes Secure Sockets Layer (SSL) Encryption, an advanced encryption technology that protects the information you provide us. When you enter your credit card number and personal information at checkout, that information is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.
The information you provide us is/may be used for the following purposes: order delays, product shipment, credit card verification, communication and our customer e-mail list.
E-mails
As a customer of Crystal Allure Jewelry, you will be added to our customer e-mail list to receive promotional e-mails from time to time. All e-mail newsletter messages from Crystal Allure have an option to unsubscribe or opt-out of the list.
Please Note: If you know you are on our email list and are not receiving the newsletter, it is possible our emails have been going to your spam folder. Please add, stephanie [at] crystalallure [dot] com, to your address book.
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